We stand behind the STEFANIE PHAN brand. Each piece is created by a team of master craftsmen in Southern California and our workshop has been making handcrafted luxury goods for more than 47-years.
Due to the artisanal nature of our craftsmanship your purchased piece will vary slightly from the images on our site—no two pieces are alike.
In the event you have a problem or concern with a product please contact us within 14-days of receiving your order so that we can make things right.
Our Lifetime Warranty guarantees your handcrafted item to be free from defects in materials and workmanship. At our discretion we will repair or replace any defective items or offer a credit on a future order. We cannot offer refunds. This warranty does not cover damage caused by misuse, accidents, ordinary wear and tear, or alterations to the product.